1.1. We offer refunds on certain products or services within a specified period after the purchase date. The eligibility criteria for a refund will be clearly stated for each product or service.
1.2. To be eligible for a refund, the product or service must be returned in its original condition and packaging.
2.1. To request a refund, you must contact our customer support team within the specified refund period.
2.2. Our team will review your request and may require additional information or documentation to process the refund.
2.3. Once your request is approved, the refund will be processed, and a credit will be automatically applied to your original payment method.
3.1. Certain items or services may not be eligible for a refund. These non-refundable items will be clearly identified at the time of purchase.
3.2. Customized or personalized products, digital downloads, and certain services may be non-refundable.
4.1. The refund period varies for different products and services. Please refer to the product or service details for information on the applicable refund period.
4.2. Late or unapproved refund requests may be considered at our discretion and will be subject to additional terms.
5.1. Initiating a chargeback or dispute without contacting our customer support team may result in the suspension or termination of your account and services.
5.2. We encourage you to contact us first to resolve any issues or concerns before pursuing a chargeback or dispute.
6.1. We reserve the right to modify or update this Refund Policy at any time. Changes will be effective immediately upon posting on the website.
6.2. It is your responsibility to review this Refund Policy periodically for changes.